01 September 2015
At the end of last term I did a survey to check how things are going, in order to meet your requirements as my clients I firmly believe in feedback and critique!
Thank you to all of you who took the time and completed it, it was very helpful indeed to hear your feedback and comments and to know I am on the right track, I’m very happy with the results.
Please don’t ever hesitate to provide feedback, it’s always helpful to hear from you.
75% Female, 25% Male
16.67% are 18 to 24 years old 16.67% are 25 to 34 years old 25% are between 35 and 44 years old 8.33% are 45 to 54 years old 25% are 55 to 64 years old 8.33% are 65 to 74 years old
Q3. Do you feel you exercise enough?
66.67% about right 16.67% slightly too little 8.33% somewhat to little 8.33% much too little
Q4. How do you rate the quality of our classes?
66.67% very high quality 33.33% high quality
Q5. Value for Money
50% Excellent 45% Above average 5% Average
Q6. What changes would most improve the classes we are providing? 1 person would prefer the classes continued through school holidays, 1 person suggested a pay as you go option, 1 person would like an exercsie each week as homework. No other suggestions.
Q7. What do you like most about our classes? here are a small selection of the answers:
Small classes, therefore better individual feed back and attention from instructor. Exercises explained well.
I think it is helpful that you explain about our body movements and why the exercises are done in a certain way. I have also noticed my body is working a lot better since doing the classes.
The groups are small so I always feel like I am getting the attention that I need
Small class and some personalised instruction
The size at 6-8 people makes the experience more personal. I would not enjoy a larger class as much. The teacher is very personable. Good background music.
Really helpful tuition Friendly advice Step by step instruction
The explanations about how each movement we do in class helps our body and the individual attention we get.
Small classes with a very personal feel, each person gets help and adjustments so you know you are getting the best out of all the exercises, it’s not just demos at the front of a huge group like most classes. If you can’t make a session there are usually other classes you can attend to make it up so you don’t miss out which is great.
Variety of equipment and movements each week. Excellent instructions and support throughout class.
Level of Instructor’s knowledge
Q8. How convenient is the location?
50% extremely convemient 33.33% very convenient 16.67% moderately convenient
Any other comments, not everyone made a comment but here are some of the comments left:
You mentioned a possible move down towards Dial Post which would be a little too far for me as takes 15-20 to Southwater already.
I am very pleased with the classes. I would ideally like to attend more times every week and might do so if there were a discount for 2nd classes.
Brilliant tuition and it’s a great class
Overall a really great class, brilliant results and a fabulous teacher.
Fab classes, thanks so much for taking time out to talk me through afew things after class
Great fun classes, love them thanks
Always look forward to the next week, lovely people and lovely time out for myself.
Feel great after and am just pleased I found you.
If only I could come more often, work always gets in the way!
Please could you bring the triadballs more often, I love them.
Really like the variety of equipment and exercises, I never get bored which I did used to in a previous class which seemed the same every week.