FAQs

Preparing for class

Before you join a class you will of course have to sort out payment or membership. If you are completely new to us you will also have to fill out an enrolment form and email this to us prior to starting, or print it and bring it along to your first class. The form is part of our due diligence to you so we can be sure you’re ok to join classes and we are aware of medical conditions or injuries that we must accommodate in our lesson planning.

Download the enrolment form here, you can scan your completed copy and email it back to us or bring it with you to your first class.

No. We provide mats for everyone and all the equipment used in class.

It is advisable to wear something comfortable like leggings or shorts and a t-shirt, beware of pockets and seams which can cause discomfort if you lay on them! It’s useful for your teacher to be able to see the outline of your body so something fairly fitted is ideal. Non slippy socks are useful, alternatively you might prefer to do the class bare foot.

Avoid… Dangly earrings, jeans and belts. No shoes during class.

Beware… If you wear shorts, wear running shorts underneath shorts otherwise some exercises may leave you showing more than you (or your classmates) would be happy to see.

What is Pilates and is it right for me?

Anyone can benefit from regular Pilates and by applying the knowledge and skills learnt in class to their work or other exercise regimes. We are passionate about improving posture and joint health as well as helping you undo the strain and pains of years of sitting in front of screen or steering wheels.

If you have injuries or on-going medical conditions, your GP or physio may advise certain movement restrictions, we can discuss this further and see if you are able to join classes now or in the near future. Otherwise everyone can perform Pilates, you will never be made or encouraged to do anything you absolutely cannot do. The standard of our teacher training is very high, you will not be moved or left in a position where you might harm yourself.

If you join a mat class, you will be purchasing one class per week. Our goal is to train you to also do pilates in your own time to a good standard, every day. You really can do pilates that often and the results are unbelievable.

We would recommend about 15 to 20 minutes a day, minimum. Our goal is for you to be doing all the other exercise and strenuous activity you may do much more efficiently. We are not fitness instructors, we are movement professionals.

The formula to weight loss is very simple. Move more and consume less energy than is required. Pilates is not primarily for weight loss, but it will contribute to burning calories.

If your main goal is weight loss then you would want to be working towards the dynamic or advanced mat levels where the classes move at a faster pace and are more intense.

Which class should I book?

It is advisable if you are a complete beginner to firstly either book onto our comprehensive 6 week course or book an initial consultation. The course can be booked online, the initial consultation will need to be booked over the phone, please call us on 07747 464828 to discuss and agree a suitable time to book. If you book the course, once you have completed that, you then go onto to monthly membership in a class of your choice which will need to be set up and confirmed 2 weeks prior to you starting that class. If you book an initial consultation, you may then book a class pack of 6 classes to trial in one of our foundation classes, or you book your monthly membership straight away. The choice really is yours. With the class pack your space is only guaranteed in that class for 6 weeks, with a monthly membership your space is guaranateed until such time as you cancel, we just ask for 30 days notice.

If you’ve done pilates before let us know. Many places offer pilates but not necessarily as we teach it. We want you to be happy in class not wondering what on earth is going on! So just let us know which class you’d prefer and we can check suitability and advise if that’s the most suitable class to book with us. Please Enquire here.

Fab. We run small classes for this reason, so everyone can work at their level under our close supervision. We will make sure you ‘get it’ and are there for any questions, any time. Everyone learns at a different pace, and you should take yours, an d never feel pressure.

Glad to hear it that’s great. Now you can come and unlock more physical potential with Pilates. It is all about the quality of movement. Everyone will learn something new, and these classes are challenging, you can enquire here as to which class will suit you, and we guarantee the benefits to joint health and core stability will help prevent injuries that may interrupt your physical ambitions.

This is not a problem in our class. We are small, hands on,we focus on posture and alignment, joint mobility and flexibility and we ALL need that. We take it slowly and work on the muscles that support you. You don’t need to be swinging from the light fittings immediately. You might go to the ceiling of what your body is happy with, but not through it. We have a 24 hour rule, if a movement irritates you, do you still know about it 24 hours later? If so, we go back work out what it was and adapt, the same outside of class. We ask before and after class if there is anything we need to know about and plan our lessons accordingly. That is the 24 hour rule it serves us well.

Taught properly, pilates mat exercises are both gentle and demanding. All exercises have levels and modifications. We are qualified to ensure you are working at the correct level for your ability.

For some people, private tuition is more appropriate to begin with, the main thig is to listen to your body. If you are unsure whether exercise is suitable, you need to see a GP and ask. We are commited to showing you how to exercise effectively. The more you do the more you will like the results.

Please note: I am not able to advise on specific medical conditions but can give general advice from a Pilates perspective and am happy to liaise with your existing Health Care Professionals.

Membership and paying for a class

First of all, check out our booking page. You’ll need to make an account with our bookings provider ‘TeamUp’ , so set up an account name and password. Once logged in you can search through the schedule for Foundation, Core Flow, Dynamic and PilatesFIT Mat classes. You can filter by venue and search for class weekly, monthly, etc. Once you’ve selected a class, head to New Starter class pack page and pay for the relevant class pack, or set up your monthly subscription if you are joining a regular Mat class. Its worth checking the start date of each term if you want to join a future term as a New starter.

To make a private booking, there are various payment options if you click here you can see. You will need to contact us by telephone on 07747 464828 to book. We will request payment by card or direct debit in order to confirm the booking, or alternatively we can take cash on the day.

Our Mat classes run in terms and you pay to be part of the whole term, rather than picking a handful of classes. Membership guarantees your place in your chosen mat class each term, and the following term until you decide to cancel your membership, by providing 30 days notice.

Our classes ate £11 per hour, to reflect the 40 weeks a year we offer classes your subscription is £36.35 per month. That gives you one class per week in blocks of approx. 6 weeks during the year roughly in line with state school terms. PilatesFIT classes are only £8.50 a class which amounts to £28.35 a term as these classes are the slightly shorter duration of 45 minutes.

Convenience and peace of mind – for you, and us

You can go month to month without worrying about losing your place in the class. (most of our clients have been coming for years). We also don’t then have to waste our time chasing payments.

Class exchange to monthly members

As a member you can use our make-up system if you cannot attend a class. You just check with Kat there is availability and as long as there is space, you may attend another class if you need to miss one for any reason.

Online Members only section

We have a NEW feature and this is a members only area on our website. Once you’ve subscribed you will gain access to that and the resources on there including a catalog video, audio footage to work out at home and handouts from class.

We use TeamUp to host out online booking for classes. They are a UK based company specialising in online bookings for fitness people. We work closely with them and will continue to do so to develop the service abd its ease of use for our members.

For your membership direct debit we use Go Cardless. They are a well established and trusted company servicing many major corporations aswell as local councils handling council tax payments.

For Private bookings paid over the phone (or online if we send you a link) we use Stripe to process card payments.

You can leave a mat class at any time but we require 30 days notice of cancellation. We always ask that the current term is paid in full and so if you plan to leave you may as-well plan to take that terms classes but make sure you allow that 30 days notice.
We can square up payments to ensure you only pay what you have used, as long as we have adequate notice. You are not locked into a long term membership. We simply work out what you owe for the terms attended and what you’ve paid in direct debits and if you’ve over paid we will refund you, if you’ve underpaid we will bill you for the extra, and that’s it.

We keep class sizes small so that we can ultimately give you all the individual attention you need to move safely and effectively in our classes. In order to keep the numbers down, we do have to be realistic and therefore if you cannot attend a class, and cannot make it up at another time, we do not offer a refund. We have to be realistic, we cannot keep class sizes small unless you pay, regardless of your attendance. We do not wish to flower it up, or to be vague. We wish to be very clear. We want to give you the best experience, and teach you how to exercise effectively with highly qualified and motivated teacher/s who work hard to make sure you have the right exercise prescription for your needs, in a small class.

For our full refund policy, please refer to our terms and conditions.